Get "the" Book on Crew Resource Management for Health Care
Written by LifeWings' leaders Steve Harden, Dr. Rhea Seddon, and Dr. Drew Gaffney - This book will help you train your staff in the CRM methodology while providing all the tools necessary for implementation. "This book will provide strong fundamentals for anyone interested in or planning CRM-based medical training for their medical system."

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Steve Harden's Book Provides Concise Guidance on How Patients Can Help Avoid Medical Mistakes
“Never Go to the Hospital Alone is the gold standard for understanding how patients can help limit medical mistakes. "It’s clearly written, easy-to-understand, and chock full of simple tips that can make a difference in the outcome of health care. I found it so valuable I even got my parents a copy. You need one too.” Kelly Rinehart, RN, CPHRM Medical Risk Consulting, LLC Portland, Oregon

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From the book...Get all the checklists and worksheets patients can use to help avoid medical mistakes.
You will get: Chapter 4 Checklist: Internet Search for a Great Doctor, Chapter 5 Checklist: Assessing a Doctor's Office, Chapter 6 Checklist: Questions for Interviewing Your Doctor, Chapter 8 Worksheet: Internet Search for a Great Hospital, Chapter 9 Worksheet: Questions for Interviewing Your Hospital, Chapter 12 Checklist: Staying Safe in The Hospital...all in one convenient package.

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