Hospital Improvement Plan

 

 

New! 4/08 Read LifeWings training at UC Davis Medical Center in Hospital training program teaches techniques used in aviation: Goal is to improve communication practices to help prevent mistakes from the Sacramento Business Journal. Read Now!

 

New! 4/25/08 See Steve Harden speak at Building Immunity Against Hospital -Acquired Conditions: A Blueprint for Success, July 15, 2008 in Denver, CO. Steve will present  "Flying under the radar: How hidden cracks in your communication processes yield
catastrophic consequences."
Learn More Now!

 

New! The Pulse: LifeWings' Patient Safety Newsletter 4/14/08 Read Debriefing: A How-to Guide, Fundamentals of CRM Training Implementation, and much more information you can use in this quarter's newsletter. Read  Now!

 

New! 4/01/08 Read about Simulation Training now offered by LifeWings and our partner, SimHealth. Learn More Now

 

New! 3/18/08 The government is expected to make public the results of the first Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. This survey is designed to give consumers access to patient satisfaction data, ultimately, allowing them to compare hospitals and decide where they will seek care. Unlike other rankings, HCAHPS scores are derived solely from patient satisfaction feedback and are expected to generate strong media and public interest. Do you know where to direct your efforts and resources to ensure your hospital’s good standing?

Read About How LifeWings Can Help Improve Your Hospital's HCAHPS Scores

 

New! LifeWings President Steve Harden is a nationally recognized authority on improving patient safety and healthcare culture change. Read his new web log for inspiration and current information on patient safety improvement. Read Now!

 

2/12/08 Read the new edition of the LifeWings patient safety newsletter, The Pulse, to learn about the 4 P's: Structuring Your Organization to Support an Effective Team Framework and much more information you can use.
Read  Now!

 

02/12/08 Read about how  Provena Hospital has reduced miscommunication reports by 50% after LifeWings training in  Hospital safety takes page out of Top Gun manual from the Chicago Tribune.
 

01/29/08 Read about LifeWings' work with Nebraska Medical Center in Training aims to improve teamwork in operating room from the Omaha World Herald.
 

01/11/08  Read about LifeWings in Preventing Medical Mistakes from Medical Breakthroughs. Read Now!

 

11/26/07  Read how the Memorial Healthcare System in Broward County is using the LifeWings training program to improve patient safety in Violating Murphy's Law from the Colorado Daily.com.
Read Now!

 

11/20/07  Read how Jake Auger describes Holy Cross Hospital in Taos, NM and their results achieved from using the LifeWings Patient Safety System from the IHI Campaign Blog. Progress in the 5 Million Lives Campaign. Cambridge, MA: IHI. (Available on www.IHI.org.)
Read Now!

 

11/0607  Nebraska Medical Center, a LifeWings client, recently  won the Nebraska Hospital Association Quest for Excellence award. This award represents "the highest level of professional acknowledgement in Nebraska's hospital quality improvement arena".

Read How They Used The LifeWings CRM Program In Their Winning Improvement Plan!

 

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On Sale Now!

Crew Resource Management: The Flight Plan For Lasting Change In Patient Safety

Don't miss the opportunity to get this step-by-step guide to implementing strategies which have helped other healthcare providers achieve startling improvements. Co-authored by LifeWings president Steve Harden and former astronauts and practicing physicians Dr. Drew Gaffney and Dr. Rhea Seddon.

>Learn More Now

LifeWings Has Been Featured In These Top Management And Healthcare Publications

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“The teamwork skills workshops were some of the most effective training sessions we have ever seen. They dramatically improved the attitudes of our healthcare teams toward the importance of teamwork and communication in providing care. LifeWings has created many ‘converts’ among our faculty and staff.”

Karen Sexton, RN, PhD, CHE. Vice-President

& Chief Executive Officer University of Texas Medical Branch Hospitals & Clinics

Your Hospital Can Get Life-Changing Results From Implementing The LifeWings Patient Safety System:

  • Total elimination of wrong surgeries

  • Statistically significant improvement in attitudes of care givers toward using teamwork and communication to provide better care1

  • 75% improvement in pre-procedure antibiotic administration

  • 50% improvement in observed to expected mortality ratios

  • 40% decrease in Class 1 surgical infections

  • 57% improvement in observed to expected mortality with patients with risk of mortality of less than 10%

  • Improvement in employee satisfaction

  • 50.1% reduction in surgical counts errors2

  • 51% improvement in OR turnaround times

  • Reduction in nurse turnover to less than 2%

  • Reduction in nurse-physician occurrence reports

  • Improvement in patient satisfaction survey results

  • Improvement in adherence to diabetes treatment protocols and clinically significant improvements in patient outcomes3

  • Decrease of patient visit time by 10 minutes3

  • Reduction in time-to-train for new hire employees3

  • Approximately 50% decrease in open claims files for potentially compensable events
     

    1Eric L Grogan, MD, MPH, Renée A Stiles, PhD, Daniel J France, PhD, MPH, Theodore Speroff, PhD, John A Morris Jr, MD, FACS, Bill Nixon, MA, F Andrew Gaffney, MD, Rhea Seddon, MD, C Wright Pinson, MD, MBA, FACS. "The Impact of Aviation-Based Teamwork Training on the Attitudes of Healthcare Professionals." The American College of Surgeons 2004; Vol. 199, No. 6.

    2RM Rivers,Diane Swain, and Bill Nixon “Using aviation safety measures to enhance patient outcomes,” AORN Journal  2003; 77:158.

    3Taylor, C.R., Hepworth, J.T., Buerhaus, P.I., Dittus, R., Speroff, T. (September, 2005).Using Crew Resource Management to improve diabetes care in a primary care setting.  Proceedings of the 2nd Safety Across High-Consequence Industries conference.  St. Louis, MO.

The Benefits Of The LifeWings System:

  • A better environment for your physicians to practice medicine, thus improved physician satisfaction;

  • A better work environment for your nurses and staff, thus improved employee satisfaction, less nurse turnover, lower replacement and “agency” costs;

  • Better care for your patients, thus improved patient satisfaction leading to improved market share;

  • Fewer undetected and uncorrected errors by your care givers leading to safer and better quality care for your patients and thus fewer malpractice claims;

  • Improved processes leading to increased efficiency and thus greater profitability;

  • A hardwired, embedded system providing enduring results due to permanent behavior change of your staff and providing a ROI on your training investment for years to come;

  • Improved communication and teamwork between your management staff and your physicians;

  • A comprehensive system to help you meet IHI, The Joint Commission, NQF, and ACGME safety goals and core competencies;

  • A system to provide over 25% of the points you need to gain Leapfrog certification;

  • Safer care with better quality of outcomes and with less cost and higher profitability;

  • Guaranteed results.

Who We Are And What We Do:

LifeWings Partners LLC is a team of physicians, nurses, pilots, former astronauts, physician executives, and insurance experts that have adapted, for use in healthcare, the same teamwork training concepts and safety tools that have made commercial aviation so safe and reliable.

By implementing for healthcare organizations the training and safety tools from aviation and other high reliability organizations, LifeWings has improved the safety, quality, and profitability of over 75 clients, representing over 30,000 physicians, nurses, staff and administrators.

Our clients include hospitals, clinics, ASC, insurance carriers, and hospital management companies. Hospital departments trained include Perioperative Services, Surgical Services, Trauma, Emergency Medicine, Cath Labs, Lab services, OB/GYN, Labor Delivery, Day Surgery, Intensive Care Units, Sterile Processing, Family Practice, Executive Staff, and Plant Services.

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To Find Out More About How LifeWings Can Help Your Organization Provide Better Quality Care That Is Both Safer And More Profitable, Click Here.

 

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