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LifeWings Results
Our Services Keep Evolving To Ensure Dramatic
Results at Hospitals Nationwide
LifeWings pioneered the use of
aviation-based safety tools to improve patient safety in 2001. With these proven
tools we have facilitated remarkable, life-saving results with our
clients. We continuously update our methodology and approaches
to offer hospitals nationwide a comprehensive suite of services that
reflect the latest research on how to improve the quality of healthcare.
In addition to our core
Patient Safety Improvement Program, our clients
are able to reap the proven benefits of
simulation training,
PSO integration,
TeamSTEPPS
and HCAHPS
Score Improvement Training, and programs designed to improve
nurse retention. Through the expert deployment of these evolving
methods, LifeWings clients continue to see results like these:

Better Teams and Teamwork
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Perioperative services
RN
turnover as low as 2%;
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34% improvement in willingness
to speak up and advocate for patient safety;
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118% improvement in willingness
to discuss ways to prevent errors from happening again;
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196% improvement in willingness
to question decisions or actions of those with more authority;
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Reduction in nurse-physician
occurrence reports;
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30% improvement in perception
of effectiveness of MD-RN communication skills;
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Employee turnover well below
the hospital mean;
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Statistically significant improvement in
attitudes of care givers toward using teamwork and communication to provide
better care1;
Fewer Errors, Less Rework and Waste
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195% improvement in uneventful
procedural cases;
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25% decrease in medication
discrepancies;
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20% decrease in OR equipment
discrepancies;
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50% decrease in patient ID
discrepancies;
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32% decrease in malpractice
claims dollars per surgical discharge;
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Documented avoidance of
wrong
surgeries;
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Documented avoidance of serious
medication errors;
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Eliminated OR Sentinel Events;
Improved Efficiency and Reliability
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Improvement in employee
satisfaction;
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Decrease of
patient visit time by 10 minutes with improvements in clinical care;
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Approximately 50% decrease in
open claims files for potentially compensable events;
Better Care and Outcomes
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75% improvement in
pre-procedure antibiotic administration;
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40% decrease in Class 1
surgical infections;
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57% improvement in observed to
expected mortality with patients with risk of mortality of less than 10%.
If you are interested in learning more about
how LifeWings programs can create better teams, improve patient safety, reduce
medical errors, and more at your hospital, please:
1Eric L Grogan, MD, MPH,
Renée A Stiles, PhD, Daniel J France, PhD, MPH, Theodore Speroff, PhD, John A
Morris Jr, MD, FACS, Bill Nixon, MA, F Andrew Gaffney, MD, Rhea Seddon, MD, C
Wright Pinson, MD, MBA, FACS. “The Impact of Aviation-based Teamwork Training on
the Attitudes of Healthcare Professionals.” The American College of Surgeons
2004; Vol. 199, No. 6.
2RM Rivers,
Diane Swain, and Bill Nixon, “Using aviation safety measures to enhance patient
outcomes,” AORN Journal 2003; 77:158.
3Taylor, C.R., Hepworth, J.T., Buerhaus, P.I., Dittus, R., Speroff,
T. (September, 2005).Using Crew Resource Management to improve diabetes care in
a primary care setting. Proceedings of the 2nd Safety Across High-Consequence
Industries conference. St. Louis, MO.
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