Patient Safety Training
Defining "Patient Safety"
LifeWings was founded in 2001 to improve the
quality of U.S. healthcare by employing methodologies from high-reliability
organizations to improve patient safety. We define patient safety as the
consistently reliable achievement of outcomes which are favorable for a patient.
To help us measure the effectiveness of our program toward that end, we utilize
standards from the
Joint Commission National Patient Safety Goals
and establish goals relevant to our clients' unique areas of potential risk.
Many of the improvements we have made correlate
directly
to the Joint Commission's Quality Measures. In addition to saved lives, the accomplishment of those goals also creates a
better financial position for our clients. Following are some examples of
specific patient safety improvements we have facilitated:
“It’s [LifeWings] helped out on the quality of
care; I think it’s helped out how thorough we’ve become and how we weren’t maybe
so much in the past. I think it’s cut back on a lot of errors as far as patient
care.” Technician, ED, Benedictine Hospital, Kingston, NY 2009
How The LifeWings Program Improves Patient
Safety
The
LifeWings Patient Safety Improvement Program is based on the best practices of
High Reliability Organizations. The Program is an integrated series of on-site
training sessions for leadership, physicians, and staff coupled with customized,
site-built safety tools (checklists, communication scripts, standard protocols,
etc.) to hardwire a permanent change in the culture of your workplace. The proven LifeWings methodology improves patient safety by creating better teamwork,
communication, care processes, and system reliability.
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Phase |
Service Description |
|
I |
Leadership Development
Equips your executive team and managers with
the tools and change management skills to internally lead the project and create
a permanent organizational change. Includes a presentation to physicians,
executives, and departmental leadership, Leadership Development Institute,
safety climate survey, and program coaching.
Learn More |
|
II |
Customized Skills-Based Training
On-site assessment(s) allow LifeWings to customize
follow-on Teamwork Skills Workshops that ensure the training targets specific
and needed culture changing behaviors. Your organization will receive the
training they need to meet your specific goals and objectives, avoiding wasted
time and effort.
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|
III |
Hardwired Safety ToolsSM
(HST)
Using Lean methods, LifeWings HST Workshops
produce key operating systems that rapidly improve and sustain the teamwork
between physicians, staff, their talent, and productivity.
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|
|
IV |
Development of Measurement
Systems to Ensure Program Success
Measurement is conducted throughout all phases of the
project to prove that you have changed behavior and reaped results from your
investment in our patient safety program. We will work with your stakeholders to
determine the outcome measures that will document the improvements you are
seeking and develop a plan to help you obtain meaningful data about you program
results. Learn
More |
|
V |
Lifetime Results
Our intensive, week-long Train-the-Trainer
Program will qualify your personnel to conduct the industry-leading LifeWings
Patient Saving Training Sessions. Your organization will have developed an
internal capability to sustain improvements, making you the owner the
methodology and skills, not just the renter.
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The Result of the LifeWings Program: Guaranteed Improvements in Patient Safety
Selecting the best provider for patient safety training is
critical. Even though improved patient safety is
paramount to you, you cannot afford to lose money on staff time spent in training without significant
improvements. With LifeWings aviation-based safety
training your staff will master and retain the skills and
tools necessary for long-term patient safety improvement and
ROI. We guarantee it.
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Read
the
specific results achieved by healthcare
organizations who have used the LifeWings Patient Safety Improvement Program.
Contact us Now to
Start Improving Patient Safety in Your Organization
