LifeWings® Healthcare Speakers

 

 

 

Presentation evaluation for

Steve Harden

The following is a compilation of Steve's evaluations from his February 8, 2007 Leadership Institute for 43 healthcare executives. The scale used for the evaluations was: 1= very poor, 5 = very good.

Topic

Speaker(s)

Increased my understanding / knowledge

Value of content / Activity

Effectiveness of presenter(s)

Our Iceberg is Melting

 

4.62

4.88

4.83

Results FY07

 

4.51

4.83

4.83

Introduction:   Making Quality and Patient Safety a Sustainable Competency

 

4.53

4.84

4.79

Risk Assessment – SMHCS and US trends

 

4.53

4.74

4.62

Crew Resource Management – Introduction and Overview by LifeWings LLC/Vanderbilt University  

Steve Harden

Drew Gaffney, MD

4.90

4.97

4.90

Social Committee - Skits

 

4.62

4.81

4.83

Redesigning the Quality and Patient Safety Infrastructure

 

4.60

4.81

4.79

Process Standardization

 

Table discussion

4.53

4.69

4.58

 

 

 

 

 

 What did you find most valuable about today’s session?

  • The way each topic connected. It is becoming clear! Great Day.

  • This was one of the best retreats in my nine years at SMHCS. Would like to see every medical staff member see the CRM presentations.

  • The leadership session’s get my juices flowing! l know what is involved in planning, your work is much appreciated. Great food! Great work!

  • CRM. Great caterer and skits.

  • Focus on quality realizing quality as a culture.

  • Dr. Gaffney and Mark Thornton.

  • Speakers.

  • Applying CRM to healthcare.

  • Stephen Harden’s presentation was exceptional. I think he was the most interesting speaker. Dr. Gaffney’s presentation re-standardization was most informative. The skits were great and provided fun with learning.

  • The guest speaker presentations were very interesting.

  • Dr. Colgate, Gwen, very focused and CRM presentation.

  • The LifeWings presentation was exceptional. Very useful and timely information. What now? The food was fantastic!

  • Rule of 9’s – a lot of my stuff is a 9. The airline industry correlation.

  • Steve Harden’s presentation was excellent – loved the 3 take-aways to do immediately.

  • All very interesting.

  • One of the best retreats yet! Loved the skits!

  • Dr. Malone – excellent speaker – invite her back again.

  • I enjoyed the skits very much.

  • Presentation by Harden and Gaffney.

  • The CRM presentation was excellent. I would love to see them speak to staff.

  • Great information. I am excited to do Crew Resource Management in Labor and Delivery (asap).

  • Focus and time dedicated towards quality, CRM and how it applies to healthcare.

  • Learning jargon and background/history for quality and risk assessments and management.

  • Process homework and process discussion. CRM presentation excellent.

  • The food from Sweet Berries was awesome!

What could be improved?

  • Would like to see actual deadlines and dates associated with goal talk. Show accountability of commitment to quality by leaders.

  • More table activities.

  • Be at location with more restroom facilities. Should have had distributed his slides. Way too small.

  • Nothing. I really appreciated being included in this retreat. I learned a lot. I will put some of this information into effect on the Acute Pain Service

  • The patient forecast Dolores spoke about should be included on the daily administrative report. Can we have handouts from Vanderbilt speakers please?

  • Not enough breaks. Left us sitting too long. This schedule makes for a very long day.

  • Have the speakers or presenters do shorter presentations. It was difficult to sit for an hour!

  • Need handout of CRM

  • Some of the slides were hard to see.

  • Share our consultants with staff, not just leadership.

  • More examples and more table work.

  • After consistently writing that 1 day retreats were sufficient when we converted from two days, I now believe that returning to two day retreats in order to continue the momentum associated with quality and safety is a good idea.

For more information about Steve Harden, see his:

Professional Biography

Previous Speaking Engagements

Audience Testimonials

Sample Presentations

 

Reserve Steve Harden For Your Event

 

> Return to the LifeWings Healthcare Speakers Home Page

 

Praise For Steve Harden's Presentation

"Steve Harden’s presentation was excellent – loved the 3 take-aways to do immediately."

"Would like to see every medical staff member see the CRM presentations."

"Stephen Harden’s presentation was exceptional."

"The LifeWings presentation was exceptional. Very useful and timely information."

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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