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LifeWings®
Healthcare Speakers
Previous Speaking Engagements for
Steve Harden
See comments from Steve's keynote at the
Quality Partners Program 10/6/08
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Upcoming
Events: |
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DFW Healthcare HR Association
Las Colinas, TX
August 25, 2010 "Soaring Over
the Culture Chasm: Unlocking the leadership secrets needed
to implement sustainable culture change" |
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Brim Healthcare Nashville, TN
September 13, 2010
"Leadership Secrets Behind the Miracle on the Hudson" |
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Managing Today’s OR Conference
Orlando, FL
September 29, 2010 "Creating and
Sustaining a Culture of Safety In Perioperative Services" |
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Indiana Hospital Association
Indianapolis, IN
October 13, 2010 "Was It
Really A Miracle - Important Patient Safety Lessons Learned
from the Ditching of US Airways Flight 1549" |
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Flagstaff Medical Center
Flagstaff, AZ
October 28, 2010 "Creating a
Culture of Safety: Lessons Larned from High Reliability
Organizations" |
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Texas Pediatric Society San
Antonio, TX
November 6, 2010 "Meeting the
Unspoken Expectation of Safety: What Every Clinician Can
Learn From the Miracle on
the Hudson and the Ditching of Fight 1549" |
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Advocate Christ Medical
Center 34th Annual Perinatal Symposium Oak Lawn, IL
November 17, 2010 "Brief to Build, Communicate to Correct”
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Completed Events: |
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AMA Surgical Caucus, Chicago,
Ill
June 12, 2010 "On The Cutting Edge of
Surgical Patient Safety -- Crew Resource Management" |
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Center for Improvement in Healthcare
Quality Annual Conference Denver, CO
June 10, 2010 , "Sustain the
Gain: How to hardwire permanent culture change in your
organization." |
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Mechanism of Perfusion XXV,
Orlando, FL
May 20-23, 2010, Was it Really a Miracle?: Important
patient safety lessons learned from the ditching of US
Airways flight 1549 |
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The Medical Center of Plano,
Plano, TX
May 12, 2010 “Soaring Over the Culture Chasm: Eight
essential skills every leader must have to create a high
performance culture” |
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Canadian Operating Room Leadership
Network Conference
Toronto, Ontario
May 10, 2010,
“Soaring Over the Culture Chasm: Unlocking the leadership
secrets of implementing a sustainable culture of safety." |
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The Cheshire Medical Center Medical
Education Foundation on behalf of Dartmouth-Hitchcock Keene,
Keene, NH
May 4, 2010 It’s Not About the Checklist: Patient Safety
Lessons Learned from the Miracle on the Hudson |
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Michigan Health & Hospital
Association 2010 Patient Safety & Quality Symposium,
Dearborn, MI
April 20, 2010, Lessons Learned about Implementing
Best Practices of High-Reliability Organizations |
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Symbion – Memphis Region Training,
Collierville, TN
March 27, 2010
“Briefing to Build, Communicating to
Correct: Critical skills for patient safety”
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Healthcare & Medical: Surgical
Error Prevention - Kuala Lumpur
February 23, 2010 |
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March of Dimes 2010 Perinatal
Nursing Conference Oakbrook, IL
February 12, 2010 "Crucial Conversations" |
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VNA of Care New England
Warwick RI
February 8, 2010 "Building a Culture of Quality "
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IBN International Surgical Error
Prevention Workshop Dubai
December 13, 2010 |
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IBN International Surgical Error
Prevention Workshop Kuala Lumpur, Malaysia
December 10, 2010 |
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Managing Today’s OR Suite Conference
Las
Vegas, NV
October 7, 2009
Keynote Speaker |
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St. Alexius Medical Center –
Leadership Development Hoffman Estates, IL
September 16, 2009 |
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Symbion Healthcare – US Regional
Meeting Memphis, TN
August 20, 2009 |
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Perfusion
Safety & Best Practices in Perfusion 2009
New
Orleans, LA
June
26, 2009 |
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AST 2009 National Conference
Las Vegas, NV
May 29, 2009 |
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HIMSS09 Annual Conference &
Exhibit, Chicago, IL
April 7, 2009 |
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Joint
Commissions’ 22nd Annual Conference Chicago, IL
November 20, 2008 |
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Albany-Medical Critical Care Nursing Conference Saratoga Springs, NY November 4, 2008
Key Note Speaker |
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MTORS:
Managing Today’s OR Suite
Washington, DC
October 31, 2008 |
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VHA Teamwork and Patient Safety Track
Salt Lake City, UT
October 16, 2008 |
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Quality Partners of Rhode Island
Warwick, RI
Annual Healthcare Awards Program
October 6, 2008 |
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Midwest Region Annual Leadership
Conference
Memphis, TN
June 17, 2008
Key Note Speaker |
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Joint Commission Surgical Safety
Conference Chicago, IL
April 28, 2008
Key Note Speaker |
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Louisiana Hospital Quality Awards
Symposium Baton Rouge, LA
April 14, 2008
Key Note Speaker |
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Texas
Health Resources System-Wide Risk Management Workshop
February, 2008 |
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BayCare
Healthcare System Risk Management Summit Workshop
November 28, 2007 |
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Salinas
Valley Memorial Healthcare System Annual Leadership Retreat,
Salinas, CA
November 10, 2007
Session: “Crew Resource Management in Healthcare” |
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Texas
Medical Liability Trust,
Houston, TX
October 25, 2007
Session: “Soaring Over the Safety and Quality
Chasm” |
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ELSO
Conference,
Vanderbilt Children’s Hospital - Nashville, TN
September 27, 2007
Session:
“More than Just ECMO: Promoting a Culture of Safety” |
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HANYS
Quality Institute,
Informational Teleconferences
October 2007 – March 2008
Six Sessions:
“Teamwork-Technique:
Critical Care Excellence Education Series” |
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Memorial
Healthcare System Annual Leadership Development Institute
July 20, 2007
Session:
“Soaring Over the Safety & Quality Chasm” |
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MHA 71st
Annual Meeting,
Chatham, MA
June14, 2007
Session:
“Improving Communications & Teamwork to Enhance Patient
Safety” |
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Carolinas
Healthcare System Leadership Development Institute
May 30, 2007
Session:
“Soaring over the Safety & Quality Chasm” |
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UTMB
Pediatric Grand Rounds Annual Awards Presentation,
Galveston, TX
May 18, 2007
Session:
Key Note Speaker: “The Real Right Stuff: Six surprising
things about professional excellence I wish someone had
told me before I learned them the hard way.” |
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American
College of Physician Executives,
Orlando, FL
May 8, 2007
Session:
“Houston,
We Have a Problem: Critical Leadership Skills for Achieving
Top Performance in Safety and Quality” |
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Roper St.
Francis Healthcare Leadership Development Institute
Charleston, SC
April 11, 2007
Session:
“Soaring Over
the Safety and Quality Chasm: Implementing Best Practices
from Aviation to Create Another Pillar of Excellence” |
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Sarasota
Memorial Healthcare Leadership Retreat
April 2007 |
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Port Access
MIVS,
STS Annual Conference,
San Diego, CA
January 29, 2007
Session:
Key Note Speaker: “How to be a Top Gun: Comparative insights
between Port Access surgery and the critical environment of
a supersonic fighter jet” |
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Montana
Hospital Association Annual Meeting for Hospital Boards of
Directors and Trustees / St. Patrick Hospital & Health
Sciences Center Retreat
October 20-21, 2006
Session:
“Creating & Sustaining Governing Board Commitment to a
Culture of Improved Quality and Safety in Your Community” |
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FASCA of
Tennessee 2006 Fall Conference & Trade Show,
Memphis, TN
September 15, 2006
Session:
“Presentation to the Freestanding Ambulatory Surgery Center
Association of Tennessee: Soaring Over the Safety and
Quality Chasm” |
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MAG Mutual
Seminars
September / October 2006
Session:
“Patient Safety Takes Wing: Using Aviation Teamwork and
Safety Measures to Improve Patient Outcomes” |
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Montana
Hospital Association Annual Conference
July 14, 2006
Session:
“Aviation’s Best Practices to Improve Patient Safety &
Quality Care: 5-hour workshop on Teambuilding,
Communications, and Hardwired Safety Tools” |
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The
Aerospace Medical Assoc. 77th Annual Scientific
Meeting,
Orlando, FL
May 14-18, 2006
Session:
Crew Resource Management in Healthcare |
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Chicago
Healthcare Risk Management Society Annual Meeting
April 28, 2006
Session:
“Crew Resource Management in Healthcare: Focus on Patient
Safety” |
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Provena
Healthcare System Annual LDI
January 19, 2006
Session:
Crew Resource Management in Healthcare |
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PIAA
Claims/Risk Management Workshop,
Seattle, WA
September 7, 2004
Session:
Teamwork and Communication |
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Norton
Healthcare
April 20, 2004
Session:
“Strategies to Reduce Liability in the Perinatal Setting” |
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Timpanogos
Surgical Club Annual Retreat
September 2003 |
For more information about
Steve Harden, see his:
Professional Biography
Audience Testimonials
Sample Presentations
Reserve Steve Harden For Your
Event
> Return to the LifeWings Healthcare Speakers Home
Page
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Excerpts About LifeWings and Steve Harden
From Major Media Outlets |
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From Hospital safety takes page out
of Top Gun manual, chicagotribune.com, 2/12/08
"Six months after Provena employed the
LifeWings method, miscommunication reports are down 50 percent,
Cappelletti reported.
LifeWings President Stephen Harden, a former Top Gun flight
instructor, co-founded the company in 2005 because, he said,
"aviation and medicine both rely on teamwork for efficiency and
safety.
"Some consider medicine an art, where Dr. A does it this way and
Dr. B does it this way. But then the rest of the staff doesn't
know what to expect." The LifeWings method is especially
helpful, Cappelletti said, when her department has shift changes
or when a patient is moved from one area to another, such as
from an operating to a recovery room.
"Bottom line, we want to reduce errors," she said. "Everyone has
been on board with this program because it helps us do that."
From Group Of Top Gun Pilots &
Astronauts Improving Hospital Safety in Memphis, ABCNews 24,
6/28/07
Pilots and astronauts can't afford to make
a single mistake. Steve Harden is a former Navy Top Gun pilot.
He said, “The consequences for mistakes in aviation are very
serious, aviation is an unforgiving business, if you make a
serious mistake it can cost you your life.”
He teamed up with two former astronauts to use the lessons they
learned in the air in hospitals right here in the Mid-South. The
group teaches doctors and nurses to use precise checklists to
reduce or eliminate mistakes. Harden said, “I've never made a
take-off without doing a before take-off checklist, and the same
concept applies to say a surgical procedure. Is it the right
patient? Are you doing the procedure on the right part of the
body? Do you have all of the equipment you need? Is it ready to
go? Many of our clients have hired us for exactly those kinds of
problems. They've either had near misses, or have in fact
operated on the wrong part of the body or God forbid, have
operated on the wrong patient. That does occasionally happen.”
It may sound hard to believe that a simple checklist can prevent
such a horrible mistake, but Harden said the training has saved
lives in at least one Memphis hospital, “Approximately 200
patients in the past two years have walked out of their hospital
that wouldn't have walked out of their hospital without this
program.”
From Preventing Medical Mistakes,
Medical Breakthroughs, 1/11/08
"Steve Harden, pilot and founder/CEO of the for-profit company,
called Lifewings Partners, says the same principles that keep
pilots and their passengers safe in the air can be used to
prevent mistakes and improve safety in hospitals and other
medical facilities. “We’re in it for patient safety,” says
Harden, who adds that, to date, more than 70 medical facilities
have used their services.
LifeWings has a five-step program that involves changing the
hospital procedures and communication issues that can lead to
mistakes, training physicians and nurses to work better as a
team, also setting up checklists for standard operating
procedures and measurements to track outcomes. Harden
cites a hospital in the Southeastern U.S. that went from having
a “wrong surgery” once every 60 days, to a track record that
logged more than 600 days without a single such incident.
“Health care is more safety and quality conscious than it’s ever
been,” Harden says. “As long as health care is growing and more
people are using it, the chance for mistakes will continue to
increase, unless some fairly fundamental changes are made in how
the health care teams work together.”
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