Success Stories
Improvement in Employee Satisfaction
Surveys With LifeWings Teamwork Training and
Tools
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Specifically, in an
academic health center we
worked with the office of the CMO. The
goal was to improve staff satisfaction.
The staff realized that not only was
turnover costly in terms of replacement
and recruitment costs, their care-giving
teams needed greater permanence to cut
down on teamwork and communication
errors.
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The leadership wanted teamwork training that
fostered a sense of community among the staff and that would
change the way the staff felt about
themselves and the institution for which
they worked.
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The LifeWings teamwork training and tools
implementation projects gave the
hospital leadership the ingredients to
meet their goal. The hospital found
that employees (as measured by an
Employee Satisfaction Survey) that
attended the teamwork training and worked in
departments using the Hardwired Safety ToolsSM had a
greater sense of teamwork and
satisfaction with their place of work
than those employees that had not
attended the training and did not work
in departments using the Hardwired Safety ToolsSM.
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