Healthcare Improvement Projects

LifeWings Healthcare Improvement Projects

Our Services Keep Evolving To Ensure Dramatic Results at Hospitals Nationwide

LifeWings pioneered the use of aviation-based safety tools to improve patient safety in 2001. With these proven tools we have facilitated remarkable, life-saving results with our clients. We continuously update our methodology and approaches to offer hospitals nationwide a comprehensive suite of services that reflect the latest research on how to improve the quality of healthcare.  In addition to our core Patient Safety Improvement Program, our clients are able to reap the proven benefits of simulation training,TeamSTEPPS®, CRM Training, and more. Through the expert deployment of these evolving methods, LifeWings clients continue to see results like these:


Better Teams and Teamwork

  • Statistically significant improvement in Employee Satisfaction Survey results;
  • Perioperative services RN turnover as low as 2%;
  • 34% improvement in willingness to speak up and advocate for patient safety;
  • 118% improvement in willingness to discuss ways to prevent errors from happening again;
  • 196% improvement in willingness to question decisions or actions of those with more authority;
  • Reduction in nurse-physician occurrence reports;
  • 30% improvement in perception of effectiveness of MD-RN communication skills;
  • Employee turnover well below the hospital mean;
  • Statistically significant improvement in attitudes of care givers toward using teamwork and communication to provide better care1;

Fewer Errors, Less Rework and Waste

  • 195% improvement in uneventful procedural cases;
  • 50.1% reduction in surgical counts errors2 ;
  • 25% decrease in medication discrepancies;
  • 20% decrease in OR equipment discrepancies;
  • 50% decrease in patient ID discrepancies;
  • 32% decrease in malpractice claims dollars per surgical discharge;
  • Documented avoidance of wrong surgeries;
  • Documented avoidance of serious medication errors;
  • Eliminated OR Sentinel Events;

Improved Efficiency and Reliability

  • 51% improvement in OR turnaround times;
  • Total elimination of wrong surgeries;
  • 75% improvement in pre-procedure antibiotic administration;
  • Improvement in employee satisfaction;
  • Improvement in adherence to diabetes treatment protocols and clinically significant improvements in patient outcomes and reduction in time-to train for new hire employees3 ;
  • Decrease of patient visit time by 10 minutes with improvements in clinical care;
  • Approximately 50% decrease in open claims files for potentially compensable events;

Better Care and Outcomes

  • 75% improvement in pre-procedure antibiotic administration;
  • 50% improvement in observed to expected mortality ratios;
  • 40% decrease in Class 1 surgical infections;
  • 57% improvement in observed to expected mortality with patients with risk of mortality of less than 10%.

1Eric L Grogan, MD, MPH, Renée A Stiles, PhD, Daniel J France, PhD, MPH, Theodore Speroff, PhD, John A Morris Jr, MD, FACS, Bill Nixon, MA, F Andrew Gaffney, MD, Rhea Seddon, MD, C Wright Pinson, MD, MBA, FACS. “The Impact of Aviation-based Teamwork Training on the Attitudes of Healthcare Professionals.” The American College of Surgeons 2004; Vol. 199, No. 6.


2RM Rivers, Diane Swain, and Bill Nixon, “Using aviation safety measures to enhance patient outcomes,” AORN Journal 2003; 77:158.


3Taylor, C.R., Hepworth, J.T., Buerhaus, P.I., Dittus, R., Speroff, T. (September, 2005).Using Crew Resource Management to improve diabetes care in a primary care setting. Proceedings of the 2nd Safety Across High-Consequence Industries conference. St. Louis, MO.

Contact LifeWings

Our team of experts is excited to talk to you about how we can work together to get dramatic, sustainable results and ROI for your improvement projects.