LifeWings has ended operations. We've left the website online as a public service for patient safety.
Free COVID-19 Resources
SCHEDULE A SHORT DIAGNOSTIC CALL
  • Covid Crisis

  • Services

    • Lean + TeamSTEPPS
    • Free TeamSTEPPS Resources
    • TeamSTEPPS Training
    • TeamSTEPPS for Behavioral Health
    • TeamSTEPPS for Emergency Services
    • TeamSTEPPS for Labor & Delivery
    • TeamSTEPPS for ICU
    • TeamSTEPPS for Radiology & Oncology
    • TeamSTEPPS for Surgery
    • TeamSTEPPS for Other
    • Physician Leadership Lab
    • Healthcare Keynote Speakers
    • Leadership Skills
    • Leadership Coaching
  • Results

    • Feedback
    • Our Guarantee
    • Success Stories
  • About Us

    • Our Leadership
    • Our Board of Governors
    • Our Coaches
    • Clients
    • Partners with Purpose: Our Mission
    • Press
    • The LifeWings Movie
    • Privacy
  • Case Studies

  • Resources

    • Newsletters
    • Blog
    • Videos
  • Contact Us

  • Members

  • More

    Use tab to navigate through the menu items.
    SUBSCRIBE TO OUR BLOG
    • All Posts
    • patient safety
    • quality improvement
    • standard protocols
    • communications errors
    • standard work
    • TeamSTEPPS
    • medical mistakes
    Search
    The Two Biggest Barriers to Patient Safety Today
    Stephen Harden
    • Sep 30, 2020
    • 2 min

    The Two Biggest Barriers to Patient Safety Today

    Find out what the experts know and learn three steps you can take to fix one of them. The two biggest barriers to hospitals ensuring...
    84 views0 comments
    7 Simple Steps to Reduce Hospital Readmissions
    Stephen Harden
    • Sep 23, 2020
    • 4 min

    7 Simple Steps to Reduce Hospital Readmissions

    ...and provide better care to your patients while saving your hospital a lot of money. In the past Medicare has rewarded hospitals with...
    39 views0 comments
    Why you must insist that your patients use checklists too, and five ways you can get them to do it
    Stephen Harden
    • Sep 16, 2020
    • 4 min

    Why you must insist that your patients use checklists too, and five ways you can get them to do it

    I had surgery, on a Thursday morning, to repair a deviated septum and other sinus issues. Part of the procedure is to insert plastic...
    36 views0 comments
    Five Magic Phrases to Get More Executive Support for Your Patient Safety Program
    Stephen Harden
    • Sep 10, 2020
    • 2 min

    Five Magic Phrases to Get More Executive Support for Your Patient Safety Program

    Let’s deal with it. If your executive team doesn’t give you and your patient safety program the time, attention, resources, and money you...
    24 views0 comments
    The Secret Reason You Must Turn Off Your Cell Phone on an Airliner...
    Stephen Harden
    • Sep 2, 2020
    • 3 min

    The Secret Reason You Must Turn Off Your Cell Phone on an Airliner...

    ... and how it will help you realize an eightfold increase in patient safety. We used to hear the flight attendant command passengers to...
    45 views0 comments
    Five Critical Questions Everyone Asks About Debriefing
    Stephen Harden
    • Aug 26, 2020
    • 4 min

    Five Critical Questions Everyone Asks About Debriefing

    Answers to your questions about creating a culture of high performance. I’ve been helping clinicians and administrators all over the...
    26 views0 comments
    Why Your Staff Doesn’t Think You Are Serious About the Need to SpeakUp for Safety
    Stephen Harden
    • Aug 19, 2020
    • 3 min

    Why Your Staff Doesn’t Think You Are Serious About the Need to SpeakUp for Safety

    Years ago, when the commercial airline industry was first beginning to implement Crew Resource Management (CRM or “TeamSTEPPS” as it is...
    27 views0 comments
    Five Magic Phrases to Get More Executive Support for Your PatientSafety Program
    Stephen Harden
    • Aug 12, 2020
    • 2 min

    Five Magic Phrases to Get More Executive Support for Your PatientSafety Program

    Let’s deal with it. If your executive team doesn’t give you and your patient safety program the time, attention, resources, and money you...
    19 views0 comments
    Changing Culture with the Power of Rewards
    Stephen Harden
    • Aug 5, 2020
    • 4 min

    Changing Culture with the Power of Rewards

    Brushing our teeth can teach organizations about changing a culture. Did you brush your teeth this morning? Did you use Pepsodent?...
    32 views0 comments
    Over 50% of Your Staff Will Not Speak Up for Patient Safety: Six ThingsYou Must Do To Fix This
    Stephen Harden
    • Jul 29, 2020
    • 3 min

    Over 50% of Your Staff Will Not Speak Up for Patient Safety: Six ThingsYou Must Do To Fix This

    To help improve their patient safety and create alignment with the National Patient Safety Goals, I conducted a site assessment for a...
    24 views0 comments
    Why Most Training Doesn't Help Quality Improvement for Healthcare
    Stephen Harden
    • Jul 22, 2020
    • 4 min

    Why Most Training Doesn't Help Quality Improvement for Healthcare

    Last week in my blog about quality improvement entitled, “Make Sounds Come Out of Their Mouths” I made what I thought was a very simple...
    32 views0 comments
    Research Reveals a Shockingly Simple Tool to get Staff to Speak Up
    Stephen Harden
    • Jul 15, 2020
    • 2 min

    Research Reveals a Shockingly Simple Tool to get Staff to Speak Up

    Recent research has revealed a simple, but totally effective tool for getting your staff to speak up every single time they perceive a...
    37 views0 comments
    Make Sounds Come Out of Their Mouths
    Stephen Harden
    • Jul 1, 2020
    • 3 min

    Make Sounds Come Out of Their Mouths

    Improve your skills to get people to do what you need them to do. I meet with leaders from more than 30 health care organizations a year....
    17 views0 comments
    Why the Universal Protocol Hasn’t Eradicated Patient Harm
    Stephen Harden
    • Jun 24, 2020
    • 3 min

    Why the Universal Protocol Hasn’t Eradicated Patient Harm

    ...And the Three Things You Must Do About According to a recent report in the Archives of Surgery, patients undergoing surgery still risk...
    22 views0 comments
    Three Sure-Fire Steps for a Successful Start to Your Change Initiative
    Stephen Harden
    • Jun 10, 2020
    • 2 min

    Three Sure-Fire Steps for a Successful Start to Your Change Initiative

    Skip these important steps and your culture change journey becomes a three-legged race you can’t win. (Read to the end for help if you...
    25 views0 comments
    Change is Possible
    Stephen Harden
    • Jun 3, 2020
    • 2 min

    Change is Possible

    Sometimes, the first thing we really need to know is that culture change is possible... What if someone sent you a great story about an...
    15 views0 comments
    A Just Response
    Stephen Harden
    • May 27, 2020
    • 2 min

    A Just Response

    by: Steve Montague Over the past few months, I’ve faced a new challenge as I work to apply aviation techniques and tools in health care....
    25 views0 comments
    7 Tips for Managing Financial Health During the Pandemic
    Stephen Harden
    • May 20, 2020
    • 3 min

    7 Tips for Managing Financial Health During the Pandemic

    From increased expenses to significant revenue loss, the COVID-19 pandemic is putting substantial financial pressure on hospitals and...
    13 views0 comments
    7 Ways to Improve Your Corona Virus Emergency Response
    Stephen Harden
    • May 13, 2020
    • 3 min

    7 Ways to Improve Your Corona Virus Emergency Response

    Due to the "Virus Crisis," President Trump has declared a national emergency and asked all hospitals to implement their emergency plans....
    15 views0 comments
    Don't Squander Your Most Important Resources in a Crisis
    Stephen Harden
    • Apr 29, 2020
    • 4 min

    Don't Squander Your Most Important Resources in a Crisis

    In this pandemic crisis leaders are not only at war with the COVID-19 virus, they are also at war with the debilitating effects of...
    27 views0 comments
    1
    23

    Contact us at 901.413.8598

    Email us at info@saferpatients.com

    • Twitter Clean

    © 2018 LifeWings.