communications errors

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patient safety
quality improvement
standard protocols
communications errors
standard work
TeamSTEPPS
medical mistakes

Sep 30
2 min

The Two Biggest Barriers to Patient Safety Today

Find out what the experts know and learn three steps you can take to fix one of them. The two biggest barriers to hospitals ensuring pati...

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Why you must insist that your patients use checklists too, and five ways you can get them to do it

Stephen Harden

Sep 16
4 min

Why you must insist that your patients use checklists too, and five ways you can get them to do it

I had surgery, on a Thursday morning, to repair a deviated septum and other sinus issues. Part of the procedure is to insert plastic sten...

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The Secret Reason You Must Turn Off Your Cell Phone on an Airliner...

Stephen Harden

Sep 2
3 min

The Secret Reason You Must Turn Off Your Cell Phone on an Airliner...

... and how it will help you realize an eightfold increase in patient safety. We used to hear the flight attendant command passengers to ...

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Five Magic Phrases to Get More Executive Support for Your PatientSafety Program

Stephen Harden

Aug 12
2 min

Five Magic Phrases to Get More Executive Support for Your PatientSafety Program

Let’s deal with it. If your executive team doesn’t give you and your patient safety program the time, attention, resources, and money you...

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Changing Culture with the Power of Rewards

Stephen Harden

Aug 5
4 min

Changing Culture with the Power of Rewards

Brushing our teeth can teach organizations about changing a culture. Did you brush your teeth this morning? Did you use Pepsodent? Probab...

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Stephen Harden

Jul 31, 2018
2 min

How To Fix Patient Transfer Errors

47 percent of patients lost a diagnosis when transferring between hospitals, according to a recent study. Data from more than 180,000 pat...

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