Better Teams & Teamwork

Statistically significant improvement in Employee Satisfaction Survey results

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Perioperative services RN turnover as low as 2%

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34% improvement in willingness to speak up and advocate for patient safety

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118% improvement in willingness to discuss ways to prevent errors from happening again

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196% improvement in willingness to question decisions or actions of those with more authority

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Reduction in nurse-physician occurrence reports

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30% improvement in perception of effectiveness of MD-RN communication skills

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Employee turnover well below the hospital mean

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Statistically significant improvement in attitudes of care givers toward using teamwork and communication to provide better care

Fewer Errors, Less Rework & Waste

195% improvement in uneventful procedural cases

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50.1% reduction in surgical counts errors2

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25% decrease in medication discrepancies

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20% decrease in OR equipment discrepancies

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50% decrease in patient ID discrepancies

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32% decrease in malpractice claims dollars per surgical discharge

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Documented avoidance of wrong surgeries

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Documented avoidance of serious medication errors

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Eliminated OR Sentinel Events

You Will Get Results. Guaranteed.

When your patient safety improvement initiative is complete, you will have:

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• An organizational structure, with trained Project leadership, that takes advantage of the successful lessons learned in other institutions and ensures program success.

• Leadership development training to ensure your key Project leaders are equipped with the skills to make this a lasting cultural change and not the next “flavor of the month.”

• A review of current process and patient flow practices to provide improved efficiency, and identify hidden safety and quality issues.

• Customized, targeted, specific teamwork training based on the review of the current level of teamwork and coordination among your staff.

• Physicians and staff equipped with practical, proven teamwork and communication skills to reduce errors and improve patient safety.

• Aviation-based Hardwired Safety ToolsSM that “hardwire” the communication behaviors in daily operations to ensure your staff permanently uses teamwork, communication and coordination to improve performance.

• Hardwired Safety ToolsSM created in conjunction with your work teams, leveraging the best capabilities of both LifeWings and your organization to create lasting change. (Teamwork between both external and internal expertise.)

• Staff capable of conducting their own Hardwired Safety ToolsSM workshops for future system performance improvements without further assistance from LifeWings Partners.

• Coaching to lock-in skill improvements and ensure the Hardwired Safety ToolsSM are being used correctly and providing desired results.

• Comprehensive measurement programs, aligned with your measurement methodology, to document results, determine ROI, and prove the effectiveness of the training initiative.

• Fewer patient-harming errors and therefore reduced costs.

• A significant return on investment that continues year over year.